{"id":307,"date":"2026-09-12T12:02:04","date_gmt":"2026-09-12T12:02:04","guid":{"rendered":"https:\/\/abcdecoart.com\/?page_id=307"},"modified":"2026-09-12T12:02:04","modified_gmt":"2026-09-12T12:02:04","slug":"cgv","status":"publish","type":"page","link":"https:\/\/abcdecoart.com\/en\/cgv\/","title":{"rendered":"General Conditions of Sale"},"content":{"rendered":"\n<section id=\"objet\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">01 \u2014 Purpose and scope<\/h2>\n\n\n<p class=\"wp-block-paragraph\">These General Conditions of Sale apply to orders placed on the abcdeco Art website. They present the terms of selection, ordering, payment, preparation, delivery and, where applicable, return or refund of the products.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Before confirming your order, consult the information on the product sheet and the conditions applicable to your purchase.<\/p>\n\n<p><a href=\"https:\/\/abcdecoart.com\/en\/legal\/\">CONSULT: Legal notices \u2192<\/a><\/p>\n<\/div><\/section>\n\n\n\n<section id=\"produits\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">02 \u2014 Products offered<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The boutique notably presents creations of decoration, tableware, textiles, leather goods and other artisanal worlds. The characteristics to take into account are those indicated on the sheet of each product.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Photographs, dimensions, materials, colors and information on the origin or the craftsman can be provided depending on the piece. Contact our team if an important feature for your purchase is missing or needs to be clarified.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"artisanat\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">03 \u2014 Particularities of artisanal products<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Some creations are shaped, decorated, assembled or finished by hand. Slight variations in color, texture, pattern, dimensions or finish may exist between similar pieces.<\/p>\n\n\n<p class=\"wp-block-paragraph\">These variations can contribute to the artisanal character of a piece; They do not, on their own, allow us to rule out a request concerning a damaged product or one that does not conform to its description.<\/p>\n\n\n<p class=\"abccgv-note\">Each piece bears the trace of the gesture that shaped it.<\/p><h3>Photographs and rendering<\/h3><p>The photographs aim to represent the products faithfully. Color rendering may vary depending on screen and material characteristics.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"prix\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">04 \u2014 Price<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The prices displayed are those presented at the time of your order. Check the summary and total amount before confirming.<\/p>\n\n<p>Les prix de la boutique sont affich\u00e9s en MAD. Le montant \u00e0 r\u00e9gler et les frais de livraison \u00e9ventuels sont pr\u00e9sent\u00e9s dans le r\u00e9capitulatif avant validation.<\/p>\n\n\n<h3>Promotions and codes<\/h3>\n\n<p>Promotional codes may be subject to expiration dates, minimum amount, product or category restrictions, and usage limits. The cart checks the conditions of the entered code.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"commande\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">05 \u2014 Place an order<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Choose your product and its options, add it to cart, then check the items and quantities. Enter your contact details, your delivery address and the information requested at checkout. Select the delivery and payment options offered, then check the summary before validation.<\/p>\n\n\n<p class=\"wp-block-paragraph\">After registering the order, WooCommerce assigns it a number. Customer notifications are configured according to their status; contact us if you cannot find the expected information.<\/p>\n\n\n<h3>Order without account<\/h3>\n\n<p>Ordering without an account is available. The contact details necessary to process your purchase are still requested at checkout.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"disponibilite\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">06 \u2014 Availability<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Availability is indicated on the product sheet according to recorded stock data. Quantities of certain parts may be limited. An unavailable product should not be considered orderable upon request without specific confirmation.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If an availability difficulty appears after your order, contact our team to examine applicable solutions. No automatic reimbursement deadline is announced here.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"paiement\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">07 \u2014 Payment<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Payment methods configured for the store include:<\/p>\n\n<ul><li>Bank transfer<\/li><li>Cash on delivery<\/li><\/ul><p>The options actually offered depend on your order, your address and the eligibility of the payment method.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Electronic payments are processed according to the operation of the chosen service provider. Do not send your full card number or banking password by message to our team.<\/p>\n\n\n<p class=\"wp-block-paragraph\">If a payment is declined, interrupted, or incomplete, check the status of your order before trying again. Processing depends on the payment method used.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"livraison\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">08 \u2014 Delivery<\/h2>\n\n<p>Des m\u00e9thodes de livraison sont actuellement configur\u00e9es pour : Morocco. La disponibilit\u00e9 et le tarif applicables \u00e0 votre adresse sont calcul\u00e9s au checkout.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Indicate a complete and exact address as well as a useful means of contact for delivery. If no method is offered for your address, please contact us before ordering.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Any preparation or delivery information displayed should be read with the characteristics of the part and the delivery method chosen. No additional guaranteed deadlines are set in this document.<\/p>\n\n\n\n\n\n\n<\/div><\/section>\n\n\n\n<section id=\"reception\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">09 \u2014 Receipt of the order<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Upon receipt, check if possible the external condition of the package and the products received. In the event of a missing, incorrect or damaged product, contact customer service specifying the order number.<\/p>\n\n\n<div class=\"abccgv-note\"><h3>Product damaged?<\/h3><p>If possible, keep the packaging and provide photographs so that the situation can be examined. This approach makes it easier to process your request.<\/p><\/div>\n<\/div><\/section>\n\n\n\n<section id=\"retours\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">10 \u2014 Returns<\/h2>\n\n\n<p class=\"wp-block-paragraph\">For a return request, contact abcdeco Art with your order number and the product concerned. Ask for proper instructions and address before shipping. The follow-up to the request is examined according to the situation and the applicable conditions.<\/p>\n\n\n\n\n\n\n\n\n\n\n<\/div><\/section>\n\n\n\n<section id=\"remboursements\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">11 \u2014 Refunds<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Any refund request must be examined with the order information and the situation encountered. When a refund is validated, its terms are communicated according to the payment process and the applicable conditions.<\/p>\n\n\n\n\n\n\n<\/div><\/section>\n\n\n\n<section id=\"personnalisation\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">12 \u2014 Personalized products and manufacturing to order<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Customization or specific manufacturing should only be considered available when offered on the product sheet or confirmed by our team. Carefully check the texts, options and instructions before validating a request.<\/p>\n\n\n<p class=\"wp-block-paragraph\">The deadlines and specific conditions for modification, cancellation or return must be specified for the request concerned. The mere presence of a gift message does not mean that the product is custom made.<\/p>\n\n\n\n\n\n\n<\/div><\/section>\n\n\n\n<section id=\"compte\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">13 \u2014 Customer account<\/h2>\n\n<p>An existing account allows you to view orders and manage the information available in the customer area. Creating new accounts on the My Account page is not currently enabled. Keep your login details confidential and contact us in case of difficulty.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Favorites allow you to keep selections based on the features offered. For any questions regarding your data, consult the privacy policy.<\/p>\n<\/div><\/section>\n\n\n\n<section id=\"responsabilite\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">14 \u2014 Liability<\/h2>\n\n\n<p class=\"wp-block-paragraph\">abcdeco Art implements reasonable means for the operation of the store and the tracking of orders. If there is any difficulty with the site, payment, delivery or product, contact our team to allow for review.<\/p>\n\n\n<p class=\"wp-block-paragraph\">This document does not provide a general exclusion of liabilities or rights that would be applicable to your situation.<\/p>\n\n\n<\/div><\/section>\n\n\n\n<section id=\"propriete\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">15 \u2014 Intellectual property<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The protected elements present on abcdeco Art remain the property of their respective owners. The legal notices present additional information relating to the use of the site.<\/p>\n\n<p><a href=\"https:\/\/abcdecoart.com\/en\/legal\/\">CONSULT: Legal notices \u2192<\/a><\/p>\n<\/div><\/section>\n\n\n\n<section id=\"donnees\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">16 \u2014 Personal data<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The contact details and information necessary for the order allow its processing and tracking. See the Privacy Policy for information on personal data and ways to contact our team about it.<\/p>\n\n<p><a href=\"https:\/\/abcdecoart.com\/en\/privacy\/\">VIEW: Privacy policy \u2192<\/a><\/p>\n\n\n<\/div><\/section>\n\n\n\n<section id=\"reclamations\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">17 \u2014 Complaints and customer service<\/h2>\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding an order, delivery, payment, return or creation, contact our team. Indicate your order number if you have one and describe the difficulty encountered.<\/p>\n\n<p><a href=\"mailto:contact@abcdecoart.com\">contact@abcdecoart.com<\/a><\/p><div class=\"abccgv-links\"><a href=\"https:\/\/abcdecoart.com\/en\/contactus\">CONTACT US \u2192<\/a><a href=\"https:\/\/abcdecoart.com\/en\/faq\/\">FAQ &amp;amp; HELP \u2192<\/a><\/div>\n<\/div><\/section>\n\n\n\n<section id=\"evenements\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">18 \u2014 Events beyond our control<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Transportation disruptions, natural events or technical interruptions may affect the processing of an order. If your purchase is affected, contact our team to take stock of the situation. This information does not constitute a general disclaimer of liability.<\/p>\n\n\n<\/div><\/section>\n\n\n\n<section id=\"droit\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">19 \u2014 Applicable law and dispute resolution<\/h2>\n\n\n<p class=\"wp-block-paragraph\">In the event of a disagreement relating to your order, you can contact abcdeco Art to present your request and examine the possibilities of resolution. This approach does not prejudge the applicable rights and remedies.<\/p>\n\n\n\n\n\n\n<\/div><\/section>\n\n\n\n<section id=\"contact\" class=\"wp-block-group abccgv-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">20 \u2014 Contact us<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Our team is your contact for information relating to orders and conditions of sale.<\/p>\n\n<p><a href=\"mailto:contact@abcdecoart.com\">contact@abcdecoart.com<\/a><\/p><div class=\"abccgv-links\"><a href=\"https:\/\/abcdecoart.com\/en\/contactus\">CONTACT US \u2192<\/a><a href=\"https:\/\/abcdecoart.com\/en\/faq\/\">FAQ &amp;amp; HELP \u2192<\/a><\/div>\n<\/div><\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>01 \u2014 Objet et champ d\u2019application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s\u2019appliquent aux commandes r\u00e9alis\u00e9es sur le site abcdeco Art. Elles pr\u00e9sentent les modalit\u00e9s de s\u00e9lection, de commande, de paiement, de pr\u00e9paration, de livraison et, lorsque cela est applicable, de retour ou de remboursement des produits. Avant de valider votre commande, consultez les informations [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-307","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Consultez les Conditions G\u00e9n\u00e9rales de Vente d\u2019abcdeco Art : commandes, prix, paiement, livraison, retours et particularit\u00e9s des cr\u00e9ations artisanales.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/abcdecoart.com\/cgv\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"abcDECO 2027 Local -\" \/>\n\t\t<meta property=\"og:type\" 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